Last updated: 8 October 2026
NEXCELL (“NEXCELL”) is responsible for the personal data collected on nexcell.co.uk. Contact: nexcellpeps@outlook.com · +44 7922 311549 · Unit 1, Sample Business Park, London EC1A 1AA, United Kingdom.
What we collect
- Order details: name, billing and delivery address, email, phone and order history.
- Account details: if you create an account, your login email and saved addresses.
- Messages: what you send us through the contact form, email or phone.
- Payment: handled by our secure payment gateway. We receive confirmation of payment, not your card details.
- Technical data: IP address, device and browser information, and cookies (see the Cookie Policy).
Why we use it
To process and deliver orders, provide support, meet tax and legal obligations, prevent fraud and misuse, and, if you agree, send updates. We do not sell personal data.
Who we share it with
Our payment gateway, courier partners, email and hosting providers, and professional advisers, only as needed to run the store. Some providers may process data outside the UK; where they do, we use appropriate safeguards.
How long we keep it
Order and invoice records for 8 years for tax purposes. Account data until you delete your account or after 24 months of inactivity. Contact messages for 12 months.
Your rights
You can ask to access, correct or delete your data, or withdraw consent for marketing, by emailing us. You can also complain to the Information Commissioner’s Office (ico.org.uk).
Security
The site uses HTTPS, access to customer data is limited, and payments are processed by a regulated provider.
Changes
We’ll post any changes on this page with a new date.